14 January 2019
Your privacy is of great importance to Pink Elephant B.V. and our affiliates. We therefore adhere to the Privacy Act. This means that your data is safe with us and that we always use it properly. In this privacy statement, we explain what we do with the data we learn about you. This data is provided by you because of your website visit, information or service request, use of our services or job application.
If you have any questions, or want to know exactly what we track about you, please contact Pink Elephant B.V.
Portal access
Our portal gives you access to a management environment where you can set up, specify, request and change things yourself. We keep track of what you have done and when, so there is proof.
For this, we use your name and address, position, payment details (from your organisation), billing address, ip address, telephone number, date of birth, e-mail address and gender. We need these because of the performance of the agreement we have concluded with your organisation. We keep this information until the end of the service to you.
Applications
Your application for one of our vacancies and the data, including your CV, that you provide us with for this purpose will naturally be treated with care and in the strictest confidence. After the application procedure, we may of course have had to reject you for the vacancy in question. In such cases, we would like to keep your details in our database for the period of one year for the possible filling of new vacancies and/or assignments with our organisation. For this extended retention period, we ask for your consent. After the end of the year, we may ask again and again, without obligation, whether we may keep your data in our database for another year in order to invite you to participate in application procedures for new vacancies and/or assignments with our organisation. If you do not provide this consent, we will delete your data after the relevant application procedure is concluded.
Statistics and profiling
We keep statistics on the use of our organisation's website. We use these statistics to improve our website in order to display only relevant information, for example. We may combine your personal data to find out more about you. Naturally, we will respect your privacy at all times. If you do not want this, you can always inform us.
For this purpose, we may use your name, position, payment details (from your organisation), billing address, ip address, telephone number, date of birth, e-mail address and gender insofar as you have provided these to us. We need this data because of the performance of the agreement we have concluded with your organisation and/or to be able to provide information requested. We keep this information for a maximum of two years.
Take out a subscription
You can take out a paid subscription for the provision of services from our organisation, where we use your personal data to handle payment and agreed services.
For this purpose, we may use your name, position, payment details (from your organisation), billing address, ip address, telephone number, date of birth, e-mail address and gender insofar as you have provided these to us. We need this data because of the performance of the agreement we have concluded with your organisation and/or to be able to provide information requested. We keep this information until you cancel the subscription and for seven years thereafter (this is the legal retention obligation).
Contact form and Newsletter
The contact form allows you to ask us questions or make requests.
For this purpose, we may use your naw details, job title, payment details (from your organisation), billing address, ip address, phone number, date of birth, e-mail address and gender to the extent that you have provided these to us. We keep this information until we are sure you are satisfied with our response, have unsubscribed from the newsletter and no longer purchase services from our organisation.
You can subscribe to our newsletter. It contains news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. Your e-mail address will only be added to the list of subscribers with your permission. This data will be kept until you cancel the subscription.
Your account
Certain parts of our services require you to register first. You must then provide information about yourself and choose a user name. We use this to create an account, which you can log into using that user name and a password of your choice.
For this purpose, we may use your name, position, payment details (from your organisation), billing address, ip address, telephone number, date of birth, e-mail address and gender insofar as you have provided these to us. We need this data because of the performance of the agreement we have concluded with your organisation and/or to be able to provide information requested. We keep this information until you cancel the account.
We store this information so that you don't have to fill it in again and again and so that we can contact you more easily if necessary. You can update via your account information whenever you want.
Advertising
We would like to send you advertising about offers and new products or services. That is what we do:
You can object to this advertising at any time. Each e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. You can indicate this when you receive a call. Through your account, you can also communicate this. Through the portal, you can also communicate this. The data will be kept until you cancel the subscription.
Cookies
Our website https://www.pinkelephant.nl/ uses cookies.
Cookies are small files where we can store information so you don't have to keep entering it. But they also allow us to see that you are visiting us again.
When you visit our website for the first time, we will display a message explaining cookies. In doing so, we will ask for your consent to the use of these cookies.
You can disable the setting of cookies via your browser, but some things on our website will then no longer work properly.
We have made agreements with other companies that place cookies. Nevertheless, we do not have full control over what they themselves do with the cookies. So please also read their privacy statements.
Pink Elephant uses the following social media and commercial cookies:
| Cookie name | Objective | Owner | How long is cookie stored? |
| Google Adwords remarketing | To build a profile of you based on your visitor behaviour, in order to display ads tailored to your (likely) interests. | 540 days | |
| Google Adwords RLSA | To keep track of how many and which ads have been shown to you (to prevent you from seeing the same ad over and over again) and whether you have clicked on an ad. | 180 days | |
| Hotjar | We use Hotjar to improve the usability of our website. It also allows us to detect errors in the site. | Hotjar | 365 days |
Enabling, disabling and deleting cookies
More information on enabling, disabling and deleting cookies can be found in the instructions and/or by using the Help function of your internet browser:
Chrome: https://support.google.com/chrome/answer/95647?hl=nl
Firefox: https://support.mozilla.org/nl/kb/cookies-verwijderen-gegevens-wissen-websites-opgeslagen
Explorer: https://windows.microsoft.com/nl-NL/internet-explorer/delete-manage-cookies#ie=ie-11-win-7
Safari: https://www.apple.com/nl/legal/privacy/nl/cookies/
More information about cookies?
You can find more information about cookies on the following websites:
Google Analytics
We use Google Analytics to track how visitors use our website. We have concluded a processing agreement with Google. This contains strict agreements on what they are allowed to track. We allow Google to use the Analytics information obtained for other Google services. We only allow Google to anonymise IP addresses if you do not accept the cookie notification on our website. The data collected is kept for a maximum of two years.
Location details
Sometimes it is necessary for our website https://www-old.pinkelephant.nl/ to find out where you are. We then ask separately if we are allowed to know this and only if you then give permission will we get this information.
For this service, we use the navigation and location software on your phone, tablet or computer. We have no control over what the makers of this software (such as Google Maps) do with it. So always read their privacy statements as well.
Disclosure to other companies or institutions
With the exception of the partners mentioned above, we do not give your personal data to other companies or institutions under any circumstances, except if we are required to do so by law (e.g. if the police demand it in case of suspected crime).
Our website does not include social media buttons. This allows the operators of these services to collect your personal data.
Security
Personal data security is very important to us. We ensure that your data is properly secured with us and maintain ISO9001, ISO27001 and NEN7510 certification for this purpose. We constantly update security and pay close attention to what can go wrong.
Changes to this privacy statement
When our website changes, we naturally have to update the privacy statement as well. So always note the date above and check regularly for new versions. We will do our best to announce changes separately as well.
Access, modify and delete your data
If you have any questions or want to know what personal data we hold about you, you can always contact us. Please see the contact details below.
You have the following rights:
Please note that you should always clearly indicate who you are so that we can be sure we do not edit or delete data of the wrong person.
Complaint
If you feel we are not helping you in the right way, you have the right to lodge a complaint with us or the regulator Authority for Personal Data.
Contact details
Pink Elephant B.V.
Attn: Legal & Compliance team
PO Box 134
5201 AC 's-Hertogenbosch
privacy@pinkelephant.nl
088-2356655
