About Radar
Radar Foundation supports people with a mental disability in South Limburg and the Western Mining Region. The organisation has several locations and provides care and support for clients, ranging from residential facilities to day care. Radar employs around 1,200 staff and volunteers, spread across the locations.
The challenge: inefficiencies and outdated systems
The situation for ICT manager Eric Wolfs was clear: the technology at Radar was outdated and difficult to manage. 'Our employees work across different locations, which led to delays and misunderstandings. We had no clear overview, so identifying and solving problems took a lot of time,' Eric says.
The solution: a strong partnership with Pink Elephant
The choice to work with Pink Elephant came from the need for a partner that would not only provide technical expertise, but would also think along with us about improving the systems without disrupting healthcare activities. 'What particularly attracted us to Pink Elephant was the combination of technical solutions and the human approach. They thought with us and understood our specific situation,' says Eric. A recent major step was the implementation of Microsoft Teams, which significantly improved communication between sites. Work was also done to optimise the network and security measures were strengthened. 'With the 24/7 support we now have, we can move quickly in case of technical problems. This makes our working environment much more efficient,' Eric adds.
The result: improved efficiency and greater calm within the organisation
The collaboration has led to noticeable improvements within the organisation. Employees now have faster access to systems and communication runs much more smoothly. Thanks to Teams, they can easily consult with each other, saving time and enhancing cooperation. In the digital environment, security measures have also been further improved "The results are clear: we have created an efficient working environment, and can now focus more on caring for our clients," says Eric.
The human factor: personal approach makes the difference
The collaboration feels like a true partnership, with Pink Elephant offering solutions that fit Radar's specific needs. Thanks to the fast and efficient support, they can now focus more on their core business.
"Pink Elephant not only helps us move forward technically, but also strategically. They enable us to work more efficiently, grow and meet our digital goals.“